OPIS, a Dow Jones company, provides accurate pricing, real-time news and expert analysis across the global fuel supply chain, including the Spot, Wholesale Rack and Retail markets. OPIS enables customers to buy and sell energy commodities with confidence via easy access to transparent data, expert-level customer support, educational events and SaaS software solutions. Our commitment to reliability is reinforced by constant innovation. OPIS listens to what energy stakeholders need and responds with flexible and easy-to-use products. Navigating world fuel markets is complex – OPIS makes it simpler.
Location: U.S. Remote
OPIS is hiring a Marketing Operations Manager to own the company’s marketing automation platform and related processes, including database and sales lead management, campaign attribution and accurate ROI reporting. This professional will work closely with sales teams to optimize Sales/Marketing alignment and ensure that marketing efforts generate leads of the highest quality possible. This key role will uncover critical insights to drive marketing strategy and improve marketing decision-making.
Oversee the marketing automation platform including lead workflows (scoring, routing and nurturing) and integrations with other platforms including the sales CRM instance
Manage prospect database growth, list management, list uploads and audience segmentation, performing regular data hygiene
Develop and maintain regular reporting on key marketing metrics, including program effectiveness and ROI impact
Design reporting dashboards where applicable
Analyze and interpret results of marketing campaigns and recommend areas for improvement and optimization
Collaborate with marketing directors and website manager to build forms for lead capture, and track each form’s lead generation performance
Act as the system administrator, maintaining licensing and permissions for the platform and training new marketers to use it efficiently.
Serve as subject matter expert on email marketing strategies and best practices
Evaluate new tools and add-on applications to improve marketing performance
Ensure ongoing compliance with GDPR and privacy requirements
3+ years of hands-on experience in marketing operations with an understanding of B2B marketing strategy
In-depth familiarity with leading marketing automation platforms (HubSpot, Eloqua and/or Marketo preferred) and CRM systems (NetSuite and/or Salesforce preferred)
Excellent analytical skills and proven experience with reporting and data analysis
Proficiency with Microsoft Excel
A high comfort level working with large sets of data
A strong interest in processes with a commitment to improving results
A curious and creative thinker who enjoys investigating and utilizing all available resources to solve business problems
Self-directed and capable of working independently without direct supervision
Experience working with multiple stakeholders and cultures across time zones and global locations
Experience with the energy industry is preferred but not required
College degree or equivalent work experience
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put “Reasonable Accommodation" in the subject line.
Business Area: OPIS
Job Category: Marketing Group
Req ID: 31816