Job Description:Quality Analyst, Risk & Compliance
We are looking for a Quality Analyst to join our Risk & Compliance (R&C) Quality team of 8 Quality Analysts.
The team is embedded with the various Risk & Compliance research teams to create, maintain and oversee quality standards. The team is also responsible for providing feedback and guidance to ensure process adherence focusing on post- product quality management.
As a Quality Analyst, you will oversee the governance of quality standards, coordinate quality monitoring, provide feedback and remedial action. This role will embed with the various global R&C research teams to develop and implement quality, timeliness and completeness monitoring programmes across the content sets in the Dow Jones Risk & Compliance database.
You will report to the Manager, R&C Quality.
Develop and implement quality control best practices across a range of content sets in the Dow Jones Risk & Compliance database
Ensure data created by R&C research teams is accurate, complete and timely
Identify, communicate and correct deviations of quality standards
Perform testing of new or enhanced system functionalities
Support training of future members of staff
Conduct Due Diligence research and write reports on an ad hoc basis
Fluency in written and spoken English and at least one of the following languages: Spanish, Russian or Nordic languages
Proofreading skills and experience handling large volumes of information
Proficiency in data gathering, analysis and problem-solving
Proficiency in G- suite and Microsoft Office tools
An openness to different views and opinions and an appreciation for team diversity
Knowledge of Google Apps Script, Google Data Studio, Python or SQL
Knowledge of R&C research team operations and processes
Familiarity with Dow Jones Professional Information Business (PIB) suite of products, including Factiva, Newswires and Risk & Compliance
Education to a degree level
Comprehensive Insurance Plans
Employee Referral Program
Fitness Reimbursement Program
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put “Reasonable Accommodation" in the subject line.
Business Area: PIB - DATA STRATEGY
Job Category: Data/Content Group
Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
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Req ID: 27266