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Dow Jones

We break stories, influence ideas, and advance business intelligence and cultural interest. We expose the events that turn markets, the digital breakthroughs that transform art, the demand that drives invention, as well as the political and societal passing moments and lasting consequences. We are the people of Dow Jones. From different fields, backgrounds and viewpoints we invite you to join us.

Examine the world and bring it to others.

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Job Information

Dow Jones Operations Manager (Print Plant) in SILVER SPRING, Maryland

Job Description: About us:

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

About the Role

As an on-site top line manager of a Dow Jones production facility in White Oak, Maryland, you will report to the Director of Production. The role includes management of plant staff, equipment, materials and facility to meet advertiser and reader expectations in a cost-effective manner. You will work with and through direct reports and staff to operate focusing on best performance practices, standardized continuous improvement processes/ procedures, problem diagnosis and timely solutions, preventative maintenance, staff schedules, staff development, labor administration, consumable management and interdepartmental communications that aims to provide 100% equipment availability and minimize production disruptions affecting Dow Jones’ and contract print publications. You will manage plant facilities in a manner that protects corporate assets, complies with internal and external audit standards, regulatory, environmental and safety requirements, corporate safety policy and meets the business-space needs of other departments.

You Will:

  • Oversee all daily printing and support operations with single point accountability for performing the overall operation under the direction of the Director of Production.

  • Drive accomplishment of business unit financial and operating objectives by ensuring that the printing facility employs effective process improvement efforts, demonstrates leadership, develops staff skills and competencies, creates spending plans and maintains cost-effective materials consumption.

  • Continuously improve the Production Quality Score, integrating key performance measures such as reproduction quality, content freshness and productivity and achieve minimal consumable waste factors.

  • Develop, evaluate, approve and submit to Print Group management, required capital projects, operating improvements, compensation planning and staffing modifications. Guide plant staff and plant management team in the preparation and implementation of capital projects to enhance plant operations and meet customer satisfaction expectations.

  • Develop and maintain an effective management team through recruiting, training, performance management implementation and clearly defined expectations. Insure performance standards are met and support staff development by providing skill and knowledge enhancement through workshops and active assignments. Support the development of a diverse work environment.

  • Maintain the physical plant facility in a cost effective manner that meets both manufacturing and business office environment needs. Insure compliance with internal local, state, and federal laws and company policy regarding equal employment opportunity, affirmative action, security, safety and regulatory and environmental requirements.

  • Maintain a comprehensive equipment maintenance program using the combined resources of the technology service managers and staff at a level that can sustain equipment at sufficient levels to meet production manufacturing target levels and preserves the value of capital equipment.

  • Communicate with employees while emphasizing the goals and objectives of the department.

  • Where applicable, in collaboration with the national management, employee relations and the legal department, provide input for, participate in, implement and administer labor agreements that meet overall department objectives.

  • Implement our performance management program and ensure that performance plans for all production employees, including direct reports, are conducted following the performance plan. Administer the local compensation plan.

  • Insure compliance with internal local, state, and federal laws and company policy regarding equal employment opportunity, affirmative action, security, safety and regulatory and environmental requirements.

  • Assist with the preparation and management of the plant’s operating and capital budgets focusing on opportunities to make the operation more efficient, cost-effective and productive, while meeting customer quality expectations and developing the management team.

  • Oversee foremen and plant TS manager in coordinating the timely and cost-effective production of Dow Jones’ print publications on a daily basis.

You Have:

  • College degree or equivalent working experience. 7+ years of experience in printing or management/supervision of light manufacturing operations preferred.

  • Good organizational, writing, verbal communication and negotiating skills.

  • Strong background in computer applications and math.

  • Team oriented. Customer and bottom line driven, with strong record of cost-efficient, timely results.

  • Proven analytical and problem-solving skills.

  • Proficiency in business PC applications (Excel/Google spreadsheets, Word).

Our Benefits

  • Comprehensive Healthcare Plans

  • Paid Time Off

  • Retirement Plans

  • Comprehensive Medical, Dental and Vision Insurance Plans

  • Education Benefits

  • Paid Maternity and Paternity Leave

  • Family Care Benefits

  • Commuter Transit Program

  • Subscription Discounts

  • Employee Referral Program

Learn more about all our US benefits


Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area: Dow Jones - Print Operations

Job Category: Production & Skilled Trades

Union Status:

Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Req ID: 41435