Effectively manage a team of Data Analysts by communicating team objectives and goals, monitoring and evaluating performance, and allocating available resources.
Supervise, support, and develop the team to maximize potential through motivation, coaching, counseling, and delegation.
Provide regular and transparent communication across the team regarding their performance to ensure team and company goals are met.
Collaborate and engage with other departments and be a knowledgeable and trustworthy business partner with stakeholders.
Lead team to achieve Risk & Compliance’s stringent output/quality/timeliness targets for the lists content.
Oversee allocation of responsibilities across the team of Data Analysts to deliver the most comprehensive, accurate, up-to-date and thorough coverage possible to meet client expectations.
Ensure the team meets the tight schedule of delivering lists updates and new lists content to clients, working not only with their team but also managers in other locations
Must be proficient at analysing lists, monitoring and processing large volumes of data
Responsible for recruitment, defining goals, key performance indicators (KPI), staff performance management, developing team members and maximizing career opportunities for key personnel
Support and contribute to team goals of maximizing efficiency via automation and workflow enhancements working as appropriate with key stakeholders in the R&C team, Strategic Services and Technology
Responsible, working alongside the Lists Quality team, for verifying the accuracy of material the team adds to the database and for performing regular quality checks on Special Lists records.
Support the Director in identifying and dealing with quality issues
Respond to client/sales queries promptly and thoroughly
Skills & Experience
Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
Experience managing a team is an advantage
Understanding of Risk & Compliance, its structure, content and methodology is an advantage
Fluency in English and Chinese required. Proficiency in other major languages is an advantage
Ability to determine and juggle priorities
Ability to manage a team with a focus on quality and quantity metrics
Strong customer focus and experience handling complex client queries
Strong presentation and communication skills (both internally and externally)
Strong organizational skills
Excellent keyboard skills and Microsoft Office skills, particularly Excel
Ability to conceptualise information systems and user interfaces
Ability to adapt readily to changing customer expectations and allocate resources appropriately
Ability to take ownership of issues
Ability to coordinate appropriate internal resources
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put “Reasonable Accommodation" in the subject line.
Business Area: PIB - DATA STRATEGY
Job Category: Data/Content Group
Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
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Req ID: 24695