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We break stories, influence ideas, and advance business intelligence and cultural interest. We expose the events that turn markets, the digital breakthroughs that transform art, the demand that drives invention, as well as the political and societal passing moments and lasting consequences. We are the people of Dow Jones. From different fields, backgrounds and viewpoints we invite you to join us.

Examine the world and bring it to others.

Job Information

Dow Jones QA Analyst in PRINCETON, New Jersey

Job Description:

QA Analyst

The QA Analyst will carry out a variety of functions that ensure the proper collection of customer data to support key customer lifecycle activities such as billing, price increases, and customer communications. This position is responsible for testing customer facing promotions created for the Wall Street Journal, Barron’s, Marketwatch, and Professional Memberships. This position is also responsible for supporting all front end web page development by creating test cases and performing user acceptance testing on all new functionality.

Primary Responsibilities:

  • Work with the Offer Managers on the team to understand the process for creating new acquisition promotions

  • Work with key Marketing stakeholders and Business Analysts during Requirement Analysis

  • Create and manage a test framework for validating the customer experience during and post subscription process

  • Create and maintain clear and concise documentation around test plans, test results, schedules, milestones and deliverables

  • Work with cross-functional development team to understand how they are building out functionality and the systems that are impacted

  • Design positive and negative test cases for validating the customer experience prior to each technical release

  • Support each technical release and perform validation on the functionality - pre and post release

  • Prepare and deliver reports and recommendations that address existing and potential areas of improvement within the QA process

  • Effectively communicate quality issues and recommendations to improve quality to Program Director and stakeholders


  • 3+ years of experience working in a marketing function.

  • Knowledge of the ecommerce, direct to consumer space

  • Experience in test case creation, execution, and documentation

  • Project management skills to adequately plan testing around key release dates

  • Experience using JIRA and Google Suite Products

  • Attention to detail and proficient quality assurance abilities

  • Knowledge of direct marketing desired

  • Knowledge of technical infrastructure, technology testing and databases a plus

  • Knowledge of Agile processes a plus

  • Publishing industry experience a plus

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area: CMO - MARKETING

Job Category: Project/Program Management

Union Status:

Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Req ID: 38981