Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world’s largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource.
About the Role
The ability to remain resilient in the face of disruption - from physical events, to major system outages and a multitude of other incidents - is one of the most critical challenges facing businesses today. For a dynamic company such as Dow Jones, operating across a quickly changing global landscape and facing unique risks, ensuring business resilience is critical to enabling our core business objectives.
This role requires an experienced practitioner well-versed in risk, resilience and effective controls. Reporting to the Vice President, Risk & Resilience, you will be responsible for delivering an incident and business continuity management program across the company.
Position: Director, Business Resilience
Location: Princeton, NJ or New York City (hybrid schedule)
Further develop, maintain, and coordinate Dow Jones’ business resilience framework, liaising with senior management across the organization, to ensure best in class capability.
Manage and refine the utilization of resilience-enabling management systems, specifically the Fusion Risk Management platform.
Work closely with risk & security colleagues, functional leaders and department heads, third parties and affiliate organizations to:
Ensure the completeness and utility of our resilience program; business impact assessments, associated business continuity plans and supporting disaster recovery plans in a complex matrixed and technology-heavy environment.
Gather feedback and apply domain expertise to make practical and resource-related recommendations to improve organizational resilience through a governance framework.
Improve awareness and understanding of business continuity procedures and the actions required to successfully execute against plans.
Support the production of responses to client information requests related to resilience programming.
Manage BC contractor services and program-assigned vendor staff.
Review and improve disruption/incident/crisis management plans and supporting procedures across the company in close collaboration with risk & security colleagues, other departments and leaders.
Develop, organise and deliver regular business continuity and incident management training and exercises at the operational and executive level.
Participate in the identification, assessment and monitoring of business continuity risks through regular review and horizon scanning. Raise awareness of potential causes of disruptive incidents with stakeholders so they can prepare as appropriate.
Develop and manage dashboards, key metrics and produce regular reports for the internal resilience governing body.
As this is a highly visible role with a critical and far reaching remit, it is essential you have solid experience in business continuity and incident/crisis management within a large matrix organization with considerable technological content. You will need strong influencing skills at senior levels and be both highly analytical, but also have the ability to operate at a strategic level.
10-15 years of experience in a global business continuity/crisis management role at similarly complex organizations.
A critical thinker. Able to understand complex situations and provide unique solutions with appropriate levels of detail.
A collegial, dynamic and proactive contributor with a desire for continuous learning, development and career growth.
You are interested in global events and have a good understanding of how social, political, environmental, economic and conflict dynamics can affect enterprise risk.
Excellent verbal and written communication skills - you must be able to brief and influence effectively and translate complex technical concepts into understandable terms. Careful information sharing is critical as is tailoring your communications style for various audiences.
Demonstrated ability to plan in a clear and structured manner, set objectives and milestones and deliver impactful results.
A relevant business continuity qualification (CBCI, CBCM, CBCP, C/DRE, etc.) is desirable.
Comprehensive Healthcare Plans
Paid Time Off
Comprehensive Insurance Plans
Family Care Benefits
Commuter Transit Program
Employee Referral Program
Dow Jones , Making Careers Newsworthy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put “Reasonable Accommodation" in the subject line.
Business Area: PEOPLE - SECURITY
Job Category: Security Team
Req ID: 32363