We break stories, influence ideas, and advance business intelligence and cultural interest. We expose the events that turn markets, the digital breakthroughs that transform art, the demand that drives invention, as well as the political and societal passing moments and lasting consequences. We are the people of Dow Jones. From different fields, backgrounds and viewpoints we invite you to join us.
Examine the world and bring it to others.
The Wall Street Journal is looking for a UX Designer to join the WSJ Design team. You will collaborate with and work alongside product managers, engineers, editors, journalists and business stakeholders to define the digital product experiences for WSJ.com, mobile apps, newsletters and editorial publishing tools. You thrive in a hands on role, facilitating working sessions with various teams, surfacing questions and designing thoughtful research at all stages of the product life cycle. You are familiar with and have used a variety of human-centered design research methods. You will be an advocate for our customers, empathizing with and thoroughly understanding their needs and pain points.
Responsibilities and what you’ll do
Synthesize and translate user research and various customer data points into actionable insights for the cross-functional PDE teams
Prepare, plan and coordinate customer testing with third-parties and internal teams
Define product-related user journeys and information architecture
Facilitate and lead hands-on problem solving sessions with cross-functional teams and stakeholders
Work closely with product, editorial, engineering, and design to define the end-to-end user experience and accessibility
Maintain best practices for UX design and research disciplines at WSJ
Advocate for users in a fast-paced, corporate climate, fostering a shared understanding of the user-centric intersection between design, news and the business
Look beyond news and media sectors, monitoring all relevant technology and design trends, and building a structure for feeding these back into our products
Outputs include: Competitive Audits, Schematics & Wireframes, User Journeys, Interactive Prototypes, User Testing Questions & Surveys, Usability Studies, User Personas, Functional Specs, Sitemaps, Storyboards, Research & Analysis Studies
Strong verbal and written communication skills
5+ years of UX Research experience for rich interactive, consumer, or enterprise web applications
Experience facilitating working sessions with cross-functional teams
Bachelor’s Degree in HCI, Communication Design, BFA, or related experience preferred
Expert-level knowledge of industry standard digital product design, prototyping and research tools (Sketch, Abstract, InVision, Adobe CC, UserZoom)
Solid grasp of latest Web and App user experience best practices
Understanding of human centered design principles
Proven track record of driving impactful change through smart, data-driven UX implementation
Dow Jones , Making Careers Newsworthy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com . Please put “Reasonable Accommodation" in the subject line.
Business Area: NEWS/WSJ
Design Technology Group
The Wall Street Journal is a global news organization that provides leading news, information, commentary and analysis. The Wall Street Journal engages readers across print, digital, mobile, social, and video. Building on its heritage as the preeminent source of global business and financial news, the Journal includes coverage of U.S. and world news, politics, arts, culture, lifestyle, sports, and health. It holds 36 Pulitzer Prizes for outstanding journalism. The Wall Street Journal is published by Dow Jones, a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).