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Dow Jones

We break stories, influence ideas, and advance business intelligence and cultural interest. We expose the events that turn markets, the digital breakthroughs that transform art, the demand that drives invention, as well as the political and societal passing moments and lasting consequences. We are the people of Dow Jones. From different fields, backgrounds and viewpoints we invite you to join us.

Examine the world and bring it to others.

reach out to us at <a href="mailto:TalentResourceTeam@dowjones.com" target="_blank">TalentResourceTeam@dowjones.com </a>. Please put “Reason

Job Information

Dow Jones Digital Retention Associate in NEW YORK, New York

Job Description:

Who will I report to?

Digital Retention Manager

Where am I based?

New York City, NY

Job Description:

The Digital Retention Associate assists in execution of experiences and campaigns that ultimately produce low churn numbers. This role is particularly focused on evolving the online cancellation flow for WSJ, Barron’s and MarketWatch members.

Responsibilities:

  • Assist in the planning and execution of campaigns to improve subscriber churn across Dow Jones.

  • Work in partnership with Retention Manager, Engineering and Optimization teams to test and improve the online cancellation experience.

  • Collect, manipulate and review data to understand the effectiveness of team efforts and share those insights with the broader team and business

  • Partner with Finance team to do monthly budgeting and forecasting to track how retention metrics affect the overall business volume and revenue

Qualifications:

  • 1-3 years experience working in a marketing or media role. A retention focused role is a plus.

  • A bachelor’s degree in marketing, business administration, or communications.

  • The ability to work quickly and manage multiple projects efficiently in a fast-paced environment.

  • A passion for Dow Jones brands, customers, and products.

Our Benefits

  • Comprehensive Healthcare Plans

  • Paid Time Off

  • Retirement Plans

  • Comprehensive Insurance Plans

  • Education Benefits

  • Family Care Benefits

  • Commuter Transit Program

  • Subscription Discounts

  • Employee Referral Program

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets.

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com.

Dow Jones , Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put “Reasonable Accommodation" in the subject line.

Business Area: WSJ MEMBERSHIP GROUP

Job Category: Marketing Group

Req ID: 30091

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