Overview of Role
The Account Manager is a client-facing digital media expert who spearheads post-sale client success for the Wall Street Journal Barron's Group's largest advertisers across the complete product portfolio. The Account Management team works closely with internal departments and stakeholders to ensure that client needs are met, partnership initiatives are successful, and campaign outcomes are fully and successfully delivered.
What We’re Looking For
The ideal candidate is a digital media maven with experience crafting data-centric narratives, highly organized and solution-oriented, a great communicator, problem solver, and team player.
Provide top-tier client service to top advertisers. Serve as the clients’ singular point of contact throughout post-sale ensuring campaign and long-term partnership success. Build collaborative client relationships and serve as a solution-oriented partner.
Serve as a liaison between external and internal teams working towards successful campaigns. Oversees cross-department collaboration and knows how/when to efficiently leverage necessary resources.
Develop a deep understanding of a client’s objectives and KPI, ensuring that WSJ BG’s advertising solutions deliver against those needs, providing alternative solutions as needed.
Constantly provide updates on each partnership’s success and challenges. Deliver data-driven and actionable insights and recommendations. Utilize all available tools to provide routine reporting, insights and optimization opportunities.
Develops client-facing materials and leads client presentations. Navigate pre-launch, post-launch, performance and execution focused conversations with partners, ensuring we’re approaching all challenges with a solution oriented mindset.
Develops and presents best-in-class wrap reports (inclusive of events, research, standard media, etc) to highlight program value and impact at the campaign’s conclusion with the ultimate goal of driving increased renewals.
Specific Knowledge, Skills, And Abilities
Strong understanding of digital media and campaign performance.
Expert knowledge on digital reporting tools including (but not limited to): Google Ad Manager, MOAT, Bombora, Adobe Analytics and others.
Possess superb interpersonal, presentation, organizational and verbal communication skills.
Ability to collaborate across departments while keeping people and projects moving on schedule.
High attention to detail. Strong analytical, quantitative and strategic problem solving skills.
Demonstrated ability to quickly build positive team relationships.
Solution-minded, always proactively looking for ways to improve efficiency and solve challenges
Ability to work independently as well as with a team.
Be able to think strategically and act tactically.
2-6 years working experience in digital media advertising.
Dow Jones , Making Careers Newsworthy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put “Reasonable Accommodation" in the subject line.
To enter one of our US based offices: Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.
Business Area: MEDIA SALES
Job Category: Sales Group
Union / No clear and likely Internal Candidate (Employee Only) has been identified
Req ID: 34325