DEPARTMENT: Product Expereince
FLSA STATUS: Exempt
REPORTS TO: Senior Product Manager
EMPLOYEE STATUS: At-Will
Job Summary: Product champion who owns the product roadmap and lifecycle of a designated IBD product/product line. S/he will manage and work closely with the Engineering, Marketing/Acquisition, Content/Editorial and Customer Success groups to develop, scope, spec, build, and go-live with products, features and functions that delight our customers and bring a data-first understanding of our product suite. The core of this role is about delivering world-class user experiences to our subscription & non-subscription based customers and to an ever-expanding and broader user base.
Duties & Responsibilities:
Oversee the product strategy and execution for a designated IBD product/product line. Understand business direction and translate business cases to use cases and product requirement
Work closely with internal stakeholders: content, marketing, ad sales, video, analytics, and engineering; ensure business goals and objectives are achieved in product offerings.
Be the voice of the customer internally and understand their pains and frustrations; own problems and work with core product development teams to provide solutions
Collaborate with core product development team including product, user experience, and engineering to define value, usability, and feasibility of product
Work closely with the Data & Analytics team and Stakeholders to define KPI, and measure against product performance data to define success criteria; identify product optimization & enhancement opportunities with post launch product performance data
Encourage a fast-paced approach within a cross functional team / culture to create, prototype, test and release products and features.
Own the entire product life cycle, from cradle to grave; constantly seek for opportunities to develop new product as well as enhance and optimize existing product or category using A/B and multivariate testing tools
Oversee the design and usability of designated product/productline. Work with UX designer to create workflow, prototype and lead usability testing.
Lead product innovation, brainstorm with implementation teams, and constantly evaluate new ideas through quick prototyping, user testing, and validation
Work with an agile mentality in collaboration with engineering, design/UX, product marketing, content/editorial and other teams in the defining a path forward for the successful execution of applications and products.
Be the conduit between business and engineering to address business stakeholders’ needs and concerns; make trade-off decisions and set priority
Develop a real time feedback loop to monitor product category (features, design, usability). Leverage this feedback and integrate into a continuously improving experience.
Perform all work and activities with honesty and integrity.
Effectively communicate (and listen) clearly, professionally, politely and persuasively in all situations; respond well and in a reasonable, timely manner.
Challenge conventional practices and use creativity and information to lead, innovate, problem solve, and implement ideas to contribute to the growth of the organization.
Support and meet company/department goals and core values.
Collaborate with co-workers to achieve common goals.
Take personal responsibility for productivity, quality and timeliness of work.
Qualifications & Requirements:
2-3 years of product manager experience in a fast paced B2C consumer facing company
Minimum 2 years of mobile web and native app (iOS/Android) product experience
Strong technology background with a firm grasp on the interconnected relationship between product and engineering teams.
Understand how to build a mission-driven product that translates our brand promises into user experiences.
Experience with UI/UX design, product requirement (including user stories, use cases, KPI, survey questionnaire, user testing scripts), and content management workflows.
Familiar with user research framework including usability test, persona, customer journey, survey, and user interviews
Experience in leveraging A/B & multivariate testing tool in product optimization and enhancement
Familiar with analytics products including Adobe Analytics and Google Analytics
Familiar with Agile/Scrum & Kanban methodology; Certified PO preferred
Exposure to developing tools / features to increase customer usage / retention.
Familiar with the stock/financial market and understand options trading are big plus
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put “Reasonable Accommodation" in the subject line.
Business Area: Investor's Business Daily
Job Category: IT Development Group, Strategy Group
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Req ID: 27853