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Dow Jones

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Job Information

Dow Jones Product Manager in Los Angeles, California

Job Description:

DEPARTMENT: Product Expereince


REPORTS TO: Director of Product Management


Job Summary: Product champion who owns the product roadmap and lifecycle of a designated IBD product/product line. S/he will manage and work closely with the Engineering, Marketing/Acquisition, Content/Editorial and Customer Success groups to develop, scope, spec, build, and go-live with products, features and functions that delight our customers and bring a data-first understanding of our product suite. The core of this role is about delivering world-class user experiences to our subscription & non-subscription based customers and to an ever-expanding and broader user base.

Duties & Responsibilities:

  • Oversee the product strategy and execution for a designated IBD product/product line. Understand business direction and translate business cases to use cases and product requirement

  • Work closely with internal stakeholders: content, marketing, ad sales, video, analytics, and engineering; ensure business goals and objectives are achieved in product offerings.

  • Be the voice of the customer internally and understand their pains and frustrations; own problems and work with core product development teams to provide solutions

  • Collaborate with core product development team including product, user experience, and engineering to define value, usability, and feasibility of product

  • Work closely with the Data & Analytics team and Stakeholders to define KPI, and measure against product performance data to define success criteria; identify product optimization & enhancement opportunities with post launch product performance data

  • Encourage a fast-paced approach within a cross functional team / culture to create, prototype, test and release products and features.

  • Own the entire product life cycle, from cradle to grave; constantly seek for opportunities to develop new product as well as enhance and optimize existing product or category using A/B and multivariate testing tools

  • Oversee the design and usability of designated product/productline. Work with UX designer to create workflow, prototype and lead usability testing.

  • Lead product innovation, brainstorm with implementation teams, and constantly evaluate new ideas through quick prototyping, user testing, and validation

  • Work with an agile mentality in collaboration with engineering, design/UX, product marketing, content/editorial and other teams in the defining a path forward for the successful execution of applications and products.

  • Be the conduit between business and engineering to address business stakeholders’ needs and concerns; make trade-off decisions and set priority

  • Develop a real time feedback loop to monitor product category (features, design, usability). Leverage this feedback and integrate into a continuously improving experience.


  • Perform all work and activities with honesty and integrity.

  • Effectively communicate (and listen) clearly, professionally, politely and persuasively in all situations; respond well and in a reasonable, timely manner.

  • Challenge conventional practices and use creativity and information to lead, innovate, problem solve, and implement ideas to contribute to the growth of the organization.

  • Support and meet company/department goals and core values.

  • Collaborate with co-workers to achieve common goals.

  • Take personal responsibility for productivity, quality and timeliness of work.

  • Problem Solving/Analysis.

  • Technical Capacity.

  • Time Management.

Qualifications & Requirements:

  • Bachelor’s degree

  • 2-3 years of product manager experience in a fast paced B2C consumer facing company

  • Minimum 2 years of mobile web and native app (iOS/Android) product experience

  • Strong technology background with a firm grasp on the interconnected relationship between product and engineering teams.

  • Understand how to build a mission-driven product that translates our brand promises into user experiences.

  • Experience with UI/UX design, product requirement (including user stories, use cases, KPI, survey questionnaire, user testing scripts), and content management workflows.

  • Familiar with user research framework including usability test, persona, customer journey, survey, and user interviews

  • Experience in leveraging A/B & multivariate testing tool in product optimization and enhancement

  • Familiar with analytics products including Adobe Analytics and Google Analytics

  • Familiar with Agile/Scrum & Kanban methodology; Certified PO preferred

  • Exposure to developing tools / features to increase customer usage / retention.

  • Familiar with the stock/financial market and understand options trading are big plus

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at Please put “Reasonable Accommodation" in the subject line.

Business Area: Investor's Business Daily

Job Category: IT Development Group, Strategy Group

Req ID: 30886