Dow Jones System Support Specialist in HONG KONG, Hong Kong

Job Description

We are now seeking a high caliber candidate to fill the following vacancy in Hong Kong.

System Support Specialist

In this role, the successful candidate will provide on-site technical support to internal clients in Hong Kong and remote support within the Asia Pacific region. He/ She will be responsible for installation, implementation and maintenance of internal computer systems, including server based applications and infrastructure for all users in the Dow Jones offices.


  • Degree or Diploma in Computer / Electronics Engineering or Computer Science

  • At least 2 years of working experience in related field

  • Investigating, diagnosing and solving software application faults, password problems

  • Conducting technical onboarding & offboarding tasks for staff

  • Coordination with local business leadership for IT related notifications

  • Planning and undertaking maintenance upgrades

  • Experienced with Anti-Virus & Malware applications

  • Managing and maintaining record of IT Assets

  • Highly motivated team player and self-starter

  • Strong verbal/written communication skills in English

  • Candidate must be willing to work on shifts, weekends or public holidays. Candidate might also need to be travel when necessary

We invite interested candidates to submit in confidence a cover letter and detailed resume stating your qualifications, contact details and current and expected salary via:


Company Overview

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world’s largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource.Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).

Requisition ID 2017-30650

Job Function IT Administration


Job Area1 Technology