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Dow Jones

We break stories, influence ideas, and advance business intelligence and cultural interest. We expose the events that turn markets, the digital breakthroughs that transform art, the demand that drives invention, as well as the political and societal passing moments and lasting consequences. We are the people of Dow Jones. From different fields, backgrounds and viewpoints we invite you to join us.

Examine the world and bring it to others.

reach out to us at <a href="mailto:TalentResourceTeam@dowjones.com" target="_blank">TalentResourceTeam@dowjones.com </a>. Please put “Reason

Job Information

Dow Jones Deskside Support Analyst in HONG KONG, Hong Kong

Job Description:

We are now seeking a high caliber candidate to fill the following vacancy in Hong Kong.

Desktop Support Analyst

In this role, the successful candidate will provide on-site technical support to internal clients in Hong Kong and remote support within the Asia Pacific region. He/ She will be responsible for installation, implementation and maintenance of internal computer systems, including server based applications and infrastructure for all users in the Dow Jones offices.

Requirements:

  • Degree or Diploma in Computer / Electronics Engineering or Computer Science

  • At least 2 years of working experience in related field

  • Investigating, diagnosing and solving software application faults, password problems

  • Conducting technical onboarding & offboarding tasks for staff

  • Coordination with local business leadership for IT related notifications

  • Planning and undertaking maintenance upgrades

  • Experienced with Anti-Virus & Malware applications

  • Managing and maintaining record of IT Assets

  • Highly motivated team player and self-starter

  • Strong verbal/written communication skills in English

  • Candidate might also need to be travel when necessary

  • Fresh graduate will also be considered ​

We invite interested candidates to submit in confidence a cover letter and detailed resume stating your qualifications, contact details and current and expected salary.

  • LI-JA1

Dow Jones , Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put “Reasonable Accommodation" in the subject line.

Business Area: TECHNOLOGY - STS

Job Category: IT Administration/Support Group

About Us

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Req ID: 24514

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