We break stories, influence ideas, and advance business intelligence and cultural interest. We expose the events that turn markets, the digital breakthroughs that transform art, the demand that drives invention, as well as the political and societal passing moments and lasting consequences. We are the people of Dow Jones. From different fields, backgrounds and viewpoints we invite you to join us.
Examine the world and bring it to others.
Job Description:
Department/Product Overview:
The Professional Information Business (PIB) at Dow Jones plays a critical role in the delivery of key B2B products in order to be the power behind global businesses. We are a truly global business with a significant proportion of our customer base coming from outside the US. We provide information, data and analytics to help support and drive our customers key business decisions, and protect their organizations from risk. The PIB business is broken into three customer focused verticals to solve for user solutions: Knowledge & Insight, News Alerts & Data, and Risk & Compliance.
These business units are continually looking to develop innovative new products that will further serve our customer needs.
Position Statement:
The Product Analyst role is to own the success and quality of products within the Risk & Compliance online portfolio, specifically for Screening & Monitoring. It requires strong collaboration skills to work across the business to ensure that existing products are fully understood and represented professionally and any improvements to existing products and new products are driven by customer demand.
This is a hands-on position that requires strategic vision, excellent communication skills, and talent for
managing all the elements in bringing successful products and services to market. The ideal candidate will
have a strong appreciation of the technical delivery and proven experience of managing a product portfolio
with an enthusiasm and passion for all things digital.
Primary Responsibilities/Accountabilities:
Work with the Product Manager to pull together a single version of the end-product
Roadmap for Screening & Monitoring, which can be used to communicate to key stakeholders, including Technology.
Develop the business requirements for Screening & Monitoring enhancements and work with Technology to ensure the design, scope and delivery timescales are in line with this.
Work with Market Specialists to understand the changing customer landscape and how that should influence the development of our product roadmap, including feedback review.
Serve as the product expert, providing the business with the documentation, tools and training necessary to increase sales and customer satisfaction/retention.
Manage and prioritize the backlog of product requirements, ensuring the business is updated on plans and any changes to the original scope.
Own the UAT of products within your portfolio, engaging all relevant groups across the business to complete and sign off testing prior to Technology hand-over to the business.
Attend customer calls as required, to ensure that the product remains fit for purpose and develops in line with the roadmap and customer feedback.
Knowledge/Experience:
Ability to clearly define goals/milestones, with a strong track record of delivery
Consistently demonstrates sound commercial judgment
Knowledge of RiskCenter online products or similar
Ability to clearly define goals/milestones, with a strong track record of delivery
Consistently demonstrates sound commercial judgment
Strong decision making skills with the ability to work through a level of uncertainty
Experience of positively influencing and implementing change
Excellent communication, influencing, and collaboration skills
Strong interpersonal skills - the role will demand interaction with multiple teams: Operations, Customer Service, Sales and more
Excellent organizational skills
Proven ability to work well within a team environment while accomplishing individual projects
Experience with project management tools and presentation software highly desired
College degree strongly preferred
Language skills preferable but not essential
Dow Jones , Making Careers Newsworthy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put “Reasonable Accommodation" in the subject line.
Business Area: PIB - RISK & COMPLIANCE
Job Category: Strategy Group
Req ID: 29189
