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Dow Jones Director, Business Operations Factiva in BARCELONA, Spain

Job Description:


Job Description / Ad Text for Director Business Operations New York, London or Barcelona

The Business Operations function in Factiva is newly created in order to ensure that all business functions are in line with Factiva’s strategic goals. To aid this alignment, Business Operations will demonstrate leadership and functional expertise and communicate the vision of Factiva across all levels. It will effectively steer projects and create streamlined and scalable processes which enable predictable and systematic growth, taking into account the needs of external and internal stakeholders.

The successful candidate will work across a number of internal functions to:

  • Help define, align and communicate strategic priorities, ways of working, and goals, objectives and KPIs

  • Monitor metrics, KPIs and financial data, independently resolve issues as they arise, prioritize key initiatives and strengthening data-driven decision making

  • Create, document and maintain fit-for-purpose and efficient end-to-end business processes

  • Identify improvement opportunities, perform cost-benefit analyses, devise solutions and produce business cases that will improve profitability

  • Oversee a portfolio of projects and work streams, and design and directly manage high-profile, complex programmes

This is a strategic, yet hands-on management role that requires strong analytical and collaboration skills and a track record of delivery with an enthusiasm and passion for technology, business process analysis and all things digital.

Specific requirements:

  • A minimum of 10 years of experience in professional services (consulting, corporate strategy, finance, technology)

  • Strong organizational, prioritization and time management skills as well as the ability to delegate effectively

  • Exceptional interpersonal and communication skills to forge strong relationships - being a good business partner is key

  • Demonstrated leadership skills in order to successfully operate with a high degree of natural authority in a matrix organization; at least 5 years of people management experience, and an ability to work across different time zones with large groups of stakeholders

  • Experienced in operations and process redesign, (technology) change and business architecture and governance

  • Working knowledge of content and data delivery

  • Bachelor’s degree required

  • A solid level of analytical, strategic and critical thinking and a big picture mentality as the wider business interests precede departmental interests; a proven ability to analyze data, using the data to drive decision making and implement effective solutions

  • High level of versatility and ability to pivot quickly between high-level strategy to operational issues

  • Resilient and able to work through ambiguity

  • Proficient in English

  • Experience with Factiva, Dow Jones services and products and reeporting tools is an advantage

Dow Jones , Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at Please put “Reasonable Accommodation" in the subject line.

Business Area: PIB - NEWS & INSIGHTS

Job Category: Administration

About Us

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Req ID: 29358