Dow Jones Deskside Support Analyst in BARCELONA, Spain

Job Description:

In this role, the successful candidate will provide on-site technical support to internal clients in Barcelona and remote support within the EMEA region. He/She will be responsible for installation, implementation and maintenance of internal computer systems, including server based applications and infrastructure for all users in the Dow Jones offices.

Requirements:

  • Degree or Diploma in Computer / Electronics Engineering or Computer Science

  • 3-5 years of working experience in related field

  • Comprehensive working knowledge of Windows Desktop and Apple MAC OS.

  • Mobile device deployment and management experience

  • Must be experienced implementing and maintaining network hardware.

  • Knowledge of LAN /WAN technologies

  • Knowledge of Internet Technologies

  • Experienced with Anti-Virus & Malware applications.

  • Support users in remote locations using RDP or equivalent tools.

  • Experience working in a Techbar or in a Genius Bar setup would be an advantage.

  • Highly motivated team player and self-starter

  • Strong verbal/written communication skills in English & Spanish.

  • Candidate may be required to work on weekends or public holidays and may require to travel overseas

This is a 12-month contract position.

Dow Jones , Making Careers Newsworthy

Business Area: TECHNOLOGY - ENTERPRISE

Job Category: IT Administration/Support Group

About Us

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world’s largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource.Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).

If you require assistance in completing the online application, please contact the Talent Management team for Application Help at TalentResourceTeam@dowjones.com

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