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Examine the world and bring it to others.
Job Description: Content Quality Analyst
We are looking for a Quality Analyst to join our Content Quality team.
The Content Quality team is responsible for maintaining and overseeing the quality standards of Factiva content tagging and the company data within the product. The team works closely with Product, Engineering, Autocoding and other stakeholder teams to ensure policy and standards adherence and provide feedback and guidance on post-production quality of content and data.
As a Content Quality Analyst, you will contribute to the accuracy of our content and data through content tagging and company data monitoring, systems monitoring and analysis. Your role will involve the identification of potential data anomalies and provision of feedback and follow-up.
You will report to the Manager, Content Quality.
You Will
Create and monitor content samples to assess the accuracy of our automated content tagging systems
Monitor the overall accuracy and completeness of company and executive data.
Monitor systems performance to check that data from external providers arrives and is successfully loaded into the production environment
Perform ad hoc data extractions and mappings using SQL Server Management Studio
Perform statistical and root cause analyses to support decision-making and implement effective improvement strategies
Contribute to pre- and post-production quality testing of new product features, data management solutions and content sets as required
Respond to customer and internal stakeholder queries pertaining to content and company data by researching, taking corrective action and escalating where appropriate.
Participate in cross-team content and data projects as needed
Analyze tagging metrics in order to detect trends, anomalies and priorities in order to ensure relevant article retrieval for our subscribers
Manage communication with technical teams and third-party data providers.
Design and conduct training sessions and presentations on quality policies and best practices as needed
You Have
Fluency in written and spoken English
Knowledge of SQL and experience querying SQL databases
Boolean search knowledge
Research and analytical skills
Proficiency in G-suite and Microsoft Office tools
An openness to different views and opinions and appreciation of team diversity
Preferred
Background in linguistics, languages or knowledge of several languages
Knowledge of any querying and/or scripting languages, such as Python, PySpark, Spark SQL, BigQuery, Google AppScript
Experience in text analysis, corpus linguistics, automated annotation or data analysis
Knowledge of Dow Jones Intelligent Identifiers and/or Familiarity with Dow Jones Professional Information Business (PIB) suite of products, including Factiva, Newswires and Risk and Compliance
Education to degree level
Our Benefits
Comprehensive Insurance Plans
Retirement Plans
Sodexo Meal Vouchers
Fitness Reimbursement Program
Employee Referral Program
Subscription Discounts
Fitness Reimbursement Program
#LI-Hybrid
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Data & AI
Job Category: Data Analytics/Warehousing & Business Intelligence
Union Status:
Non-Union role
Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.
Req ID: 43600
